Our Commitment to Your Privacy

During the course of providing respiratory care, nursing support, clinical oversight, care coordination, and related healthcare services, we create and maintain records containing your protected health information (PHI).

Protected Health Information may include:

• Name
• Address
• Telephone number
• Date of birth
• Medical history
• Diagnoses
• Treatment information
• Respiratory therapy records
• Physician orders
• Insurance information
• Billing records
• Any information that identifies you and relates to your healthcare

We are required by law to:

• Maintain the privacy of your protected health information.
• Provide you with this Notice of Privacy Practices.
• Follow the privacy practices described in this Notice.
• Notify affected individuals if a breach of unsecured protected health information occurs, as required by law.

How We May Use and Disclose Your Information

Federal law permits us to use and disclose your protected health information for certain purposes without your written authorization.

Treatment

We may use or disclose your health information to provide, coordinate, or manage your healthcare.

Examples include:

• Coordinating care with physicians
• Respiratory treatment planning
• Consulting with nurses and other healthcare professionals
• Communicating with hospitals or care facilities
• Coordinating home healthcare services

Payment

We may use or disclose your information to obtain payment for healthcare services.

Examples include:

• Billing insurance companies
• Verifying insurance eligibility
• Processing claims
• Collecting payment
• Working with billing services
  

Healthcare Operations

We may use your information to support our healthcare operations, including:

• Quality improvement
• Staff training
• Clinical supervision
• Accreditation activities
• Compliance monitoring
• Internal audits
• Business planning

Other Permitted Uses and Disclosures

Federal law also allows certain disclosures, including:

• Public health reporting
• Health oversight activities
• Court orders
• Law enforcement requests when legally required
• Workers' compensation claims
• Organ and tissue donation where permitted
• Preventing serious threats to health or safety
• Government regulatory agencies
• Disaster relief organizations when appropriate



These disclosures occur only when authorized or required by law.

Uses Requiring Your Authorization

We will obtain your written authorization before using or disclosing your protected health information for purposes not otherwise permitted by law.

Examples may include:

• Certain marketing communications
• Release of information to third parties not involved in your care
• Other disclosures requiring your consent



You may revoke your authorization at any time in writing, except to the extent action has already been taken in reliance upon it.

Your Rights Regarding Your Health Information

You have important rights regarding your protected health information.

Right to Inspect and Obtain Copies

You may request access to your medical records and obtain copies, subject to applicable legal requirements.

Right to Request Corrections

If you believe information contained in your medical record is inaccurate or incomplete, you may request an amendment.

Certain requests may be denied in accordance with applicable law.

Right to Request Restrictions

You may request restrictions on how your information is used or disclosed.



While we will consider all reasonable requests, we are not always required to agree to requested restrictions except where required by law.

Right to Confidential Communications

You may request that we communicate with you using alternative methods or at alternative locations when reasonable.

Examples include:

• Different mailing address
• Alternate phone number
• Secure communication methods

Right to Receive an Accounting of Disclosures

You may request a list of certain disclosures of your protected health information made during the period allowed by law.

Right to Receive a Copy of This Notice

You have the right to receive a paper or electronic copy of this Notice at any time.

Our Responsibilities

Vidamo Specialized Respiratory Services will:



• Maintain appropriate safeguards to protect your health information.
• Limit access to authorized personnel.
• Train workforce members regarding privacy responsibilities.
• Comply with applicable federal and California privacy laws.
• Update this Notice whenever privacy practices materially change.

Changes to This Notice

We reserve the right to modify this Notice at any time.



Any revised Notice will apply to all protected health information maintained by VSRS and will be posted on this website with an updated effective date.

Questions or Privacy Concerns

If you have questions regarding this Notice or believe your privacy rights have been violated, please contact us.

Privacy Officer

Vidamo Specialized Respiratory Services (VSRS)



Phone: (510) 301-0136

Email: contact@vidamosrs.com

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with Vidamo Specialized Respiratory Services or with the:

U.S. Department of Health and Human Services

Office for Civil Rights

Filing a complaint will not affect the quality of care you receive, and you will not be retaliated against for exercising your rights.

Information on filing a complaint is available through the Office for Civil Rights.

Website Forms

To help protect your privacy:

• Do not submit urgent medical concerns through website contact forms.
• Do not use website forms to report medical emergencies.
• Contact 911 immediately for emergency medical situations.

Where available, secure patient communication methods should be used for transmitting protected health information.

Contact Information

Vidamo Specialized Respiratory Services (VSRS)

Phone: (510) 301-0136

Email: contact@vidamosrs.com

Website: https://www.vidamosrs.com

Acknowledgment

By receiving healthcare services from Vidamo Specialized Respiratory Services, you acknowledge that this Notice of Privacy Practices has been made available to you in accordance with applicable law.